In late 2023, I managed the creation and assembly of a business and technical modernization strategy proposal, and shortly after winning the engagement, led a 6-person effort (among a 20+ person team) over a 15-week timeframe focused on understanding and documenting the participating business, identifying pain points, and sharing corresponding business, operational, and technical recommendations.
Shown here is a comprehensive participant 40+ page "Contributor Guide" I created that detailed our approach to conducting a repeatable business and UX modernization assessment, and gave team members a clear understanding of project objectives.
Also shown here is a 130-page Business Assessment Report describing numerous aspects and divisions of the participating business.
Via the creation of these deliverables, the organization now has a foundational understanding of the client's business. This knowledge base can be reused in other modernization initiatives permitting a greater degree of critical thinking.